01What does the company do?
Our company primarily provides AI software services to clients online, including AI application development and sales, software and API integration, workflow automation, and technical consulting. AI software services are delivered remotely. We also engage in product retail and e-commerce for physical goods, including electronic products, household goods and other agreed product categories.
02How is a project priced?
Each project receives an individual quotation. Fees, currency, deliverables and payment milestones are agreed in writing before work starts.
03How are services and goods delivered?
AI software services are delivered remotely under the agreement. Physical goods are shipped according to separately confirmed order and logistics arrangements.
04Can I purchase directly on this website?
This corporate website introduces AI services and product retail and e-commerce activities and provides a contact channel. It has no online checkout. Service engagements and goods orders require separate written confirmation before payment.
05Are AI results guaranteed?
AI outputs may contain errors and require human review. We do not guarantee a particular business result or the accuracy or exclusivity of generated outputs.
06How can I raise a concern?
Contact support@oakfenixinc.site with your project reference and supporting information.